You have decided to jump into the trading business. You tried varieties of strategies on your demo Olymp Trade account. You were finally confident enough to start trading real money so you switch to the real account and little by little work your profit out. Now you surely want to use your earned money. And this is where this guide comes in handy. After you finish it you will know how to request money withdrawal and what to do when any obstacle will pop up on the way.
Remember to fill in your true personal details
The withdrawing process starts, in fact, at the very beginning, at filling in the registration form. This is very important that you register with your valid data. It will make the withdrawal nice and fast.
Your account may need to be verified, what will, unfortunately, take some extra time. This is only to ensure your account is safe from any fraudulent activities. Again, the verification will be possible when all your details are true. Otherwise, it becomes too complicated and time-consuming.
A few steps to have your money withdrawn
1. Find the withdrawal section on your Olymp Trade interface.
2. Choose the method that you want to have your money. It is possible in different ways, the same ways in which you deposited the money to the Olymp Trade account. This means that the money can be withdrawn to the bank card or the electronic wallet. Whichever suits your needs best.
3. Make a request. Fill in your card or wallet details, then the amount of money you want to cash out. Olymp Trade allows the minimum payout of $10 or €10, according to the currency of your account. Finally, click the button “Send a request”.
How fast it will be?
The time you will wait for your money depends on many factors, e.g. the need for verification or the accuracy of the data. But usually, it will happen during 24 hours. In the worst scenario, you will need to wait up to 5 working days.
Obstacles you can meet on the way
Sometimes not everything goes as we wished. Even when we did everything we should, it can happen that the money will still not be available on your card or wallet. What to do then?
If you see the status of your payout request as “Withdrawal processed successfully” but you still do not have your money, the problem lies on your bank side. The best is to wait 2-3 working day as it could be just the time your bank needs to process the request. You should, however, contact your bank if you still did not receive the money after this time. There are many possible reasons like a payment rejection or the maximum payout amount exceedance.
If you made a deposit with a card that is no longer valid, it would be possible to change the way you want your money to be paid. To do that, you should contact the Olymp Trade technical support team.
If you are in doubt, if you experience any other problems with your money withdrawal, do not hesitate to contact the Olymp Trade support. You can do it via telephone 24/7 or an e-mail.
+27 (21) 1003880 Cape Town, South Africa
+54 (11) 59175747 Buenos Aires, Argentina
You can expect the answer within one working day.
Another option is to talk with the consultant online through the chat or use a contact form on the Olymp Trade website.
Their support team works fast and efficiently so you will surely get the answer.
Wish you luck!
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